At waja44, your privacy is more than a legal obligation — it is our responsibility to you as a trusted user. This document explains in detail how we collect, use, store, and protect your personal data throughout your use of our platform.
Last Updated: 1 January 2026We've built a comprehensive data protection system so you can play with peace of mind, without worrying about your personal information being misused.
All data transmitted between your device and our servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Your personal data is accessible only to waja44 personnel who require it for specific operational purposes. All access is recorded and audited on a regular basis.
Your data is stored in internationally certified data centres equipped with multi-layered physical and digital security systems, including round-the-clock 24-hour monitoring.
Waja44 has never and will never sell, rent or trade your personal data to any third party for marketing purposes without your explicit consent.
We operate in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring all our data management practices meet applicable local legal requirements.
You have the right to access, correct, transfer, or request the deletion of your personal data at any time by contacting our support team.
Welcome to the official website waja44 at waja44.org. This Privacy Policy explains in detail how waja44 collects, processes, stores and protects your personal information as a user of our online entertainment platform. This document applies to all users who visit, register or use any services offered by waja44, including our website, mobile app and any official communication channels.
As a platform that puts user trust first, waja44 is committed to ensuring that all personal data you share with us is handled with complete integrity, security and transparency. We believe you deserve to know exactly what happens to your information — not buried in complex legal language, but explained in a way that everyone can understand.
This Privacy Policy covers all aspects of data processing from the moment you first visit our website through to when you become an active member and use the platform's various features. By continuing to use the waja44 platform, you are deemed to have read, understood, and agreed to all content within this Privacy Policy. It should be read together with Terms and Conditions as well as Responsible Gaming Policy us.
This policy is drafted in accordance with the requirements of Malaysia Personal Data Protection Act (PDPA) 2010 and international best practices in personal data management.
Waja44 only collects data necessary to provide you with the best possible service. Below is a table of data categories we collect along with their respective purposes:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection |
| Usage Data | Game history, session duration, game preferences | Service improvement, responsible gaming |
| Communication Data | Live chat records, support emails, feedback | Customer support, quality improvement |
Beyond information you provide directly, we also collect data automatically through technologies such as cookies, tracking pixels and server logs when you use our platform. All data collection is carried out transparently and solely for legitimate purposes.
The personal data we collect is used solely for legitimate purposes directly related to the provision of waja44 services to you. We do not use your data for any purpose not stated in this policy without first obtaining your consent.
All data processing is carried out on a valid legal basis — whether on the grounds of contractual fulfilment with you, legitimate interests us as the operator, legal obligation or with explicit consent you.
Waja44 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with certain parties in order to deliver our services properly.
Our Commitment: All third parties with whom we share data are bound by strict confidentiality agreements and are required to use that data solely for the agreed purposes. We do not permit them to use your data for any other reason.
The security of your personal data is waja44's highest priority. We continuously invest in the latest security technologies and procedures to ensure your data is always protected against cyber threats, unauthorized access, and data breaches.
Our security infrastructure is designed using a defence-in-depth approach (defence in depth), meaning that even if one layer of defence is breached, the remaining layers continue to protect your data. The following are the key security measures we have implemented:
All data communications are secured with the latest TLS 1.3 protocol, ensuring that data in transit cannot be read by any third party.
An additional security layer requiring identity verification through your device before account access is granted.
A real-time threat detection system monitors all platform activity around the clock and triggers immediate alerts upon detecting any anomalies.
Data stored in our databases is also encrypted using AES-256, ensuring comprehensive protection both in transit and at rest.
Waja44 uses cookies (cookies) and similar tracking technologies to enhance your experience while using our platform. Cookies are small text files stored on your device when you visit our website, and they play an essential role in enabling the platform's various functions to run smoothly.
You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of our platform.
Waja44 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable laws and regulations. Once data is no longer needed, it will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a general guideline, active account data is retained for the duration of your membership. Following account closure, financial transaction records are kept for a minimum of five (5) years in compliance with anti-money laundering legal requirements. Technical data and security logs are retained for twelve (12) months for investigation purposes if needed.
Longer retention periods may apply where there is an active investigation, pending legal claim or specific regulatory requirement that necessitates the data being preserved.
As a registered waja44 user, you hold certain rights over your personal data under Malaysia's PDPA 2010. waja44 fully respects these rights and will process any related requests within thirty (30) business days.
You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.
If your data is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
You may object to the processing of your data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive the data you have provided to us in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we restrict the processing of your data while your request is under review.
To submit any request relating to the rights above, please contact the waja44 Data Protection Officer via email at [email protected] by stating your request type and account information.
Waja44 is a platform designed exclusively for adults aged 18 years and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18. If you are below the stipulated age limit, you are not permitted to use this platform under any circumstances.
During the registration and KYC verification process, we take reasonable steps to verify the age of all new users. If we find that we have inadvertently collected data from an underage individual, we will take immediate action to delete that data from our systems.
Important Notice: If you become aware that a minor has registered for or is using the waja44 platform, please contact us immediately at [email protected] so that we may take appropriate action without delay.
Waja44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or platform improvements. Whenever we make a significant amendment, we will notify you through one or more of the following methods:
Your continued use of the waja44 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information. If you disagree with any amendments, you have the right to close your account and request deletion of your personal data.
If you have any questions, concerns, or complaints regarding how waja44 handles your personal data, or if you wish to exercise any of the user rights outlined in this policy, we encourage you to contact us directly. Our Data Protection team is ready to assist you.
Support Email
Live Chat
24 Hours / 7 DaysResponse Time
Within 30 daysFor PDPA rights requests, please clearly state the type of request, your full name and registered account number to expedite our review process. All requests will be handled confidentially and professionally.
You now know how waja44 wholeheartedly protects your personal data. Join millions of members who play with peace of mind on our platform — where your security, fairness, and privacy are always our top priority.